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Job Title:  Bilingual (Spanish) Administrative Assistant

Location: Broomfield, CO

Position Type: Full-Time

Pay:  $19.00-$21.00 per hour

Schedule:

• Flexible start time

• Monday to Friday

About Us: 

20/20 Tax Resolution is a nationally recognized leader in the industry with an A+ BBB rating, specializing in resolving personal and corporate tax issues since 1998. We pride ourselves on representing our clients with professionalism and integrity to ensure their tax matters are resolved efficiently.

Job Description: 

We are seeking a highly organized and detail-oriented Bilingual Administrative Assistant to support our expanding team and work closely with our Tax Resolution Associates to ensure the overall success of the team. The ideal candidate will have experience in a professional or financial setting and posses a strong understanding of financial statements, with the ability to analyze various documents and translate for our Spanish speaking clients. This role requires excellent customer service skills, the ability to resolve issues promptly, and proficiency in using various software tools.

What Success Looks Like in This Position: 

• Support a Bilingual team and our Spanish-speaking clients in a fast paced environment.
• Provide comprehensive administrative support to the tax resolution team, including managing correspondence, scheduling meetings, and ensuring deadlines are met.
• Assist in the preparation, review and analysis of financial statements and documents.
• Promptly and effectively resolve client and internal issues, including providing clear and accurate information to Spanish- speaking clients to assist in their tax resolution process.
• Maintain and organize files, records, and documentation.
• Utilize Adobe and Microsoft Office Suite (Excel and Word) to create, edit and manage documents.
• Handle incoming and out going communications, including emails and phone calls.
• Reliable, adaptable, and capable of prioritizing tasks effectively with a strong work ethic.

Qualifications: 

• High school diploma or equivalent (Associate’s or Bachelor’s degree strongly preferred).
• Minimum of one year of experience in an administrative role, ideally within a professional, legal, or financial setting.
• Strong customer service skills with the ability to handle issues professionally and effectively.
• Bilingual in English and Spanish with the ability to communicate clearly and assist Spanish-speaking clients.
• Proficiency in Adobe and Microsoft Office Suite, with particular expertise in Excel and Word.
• Exceptional organizational and time management skills.
• Strong attention to detail and accuracy.
• Ability to work independently and collaboratively as part of a team.
• Excellent verbal and written communication skills.

Preferred Qualifications: 

• Experience working in a fast-paced professional environment.
• Familiarity with financial terminology.
• A solid understanding of financial statements and basic accounting principles.

Benefits: 

• 401(k) matching contributions
• Health, Vision, and Dental Insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• Paid time off
• Parental leave
• Referral program
• 10 Paid Holidays annually

Work Environment & Perks: 

We take pride in maintaining a healthy work/life balance and providing a supportive environment for our employees. Our culture is fun, inclusive, and encouraging, with regular events for employees and their families to enjoy together.

• Company Picnic
• Team Building Events
• Holiday Events
• Employee Recognition Programs

These activities help our team relax and unwind, as well as contribute to building a positive and connected work culture.

Why Join Us? 

At 20/20 Tax Resolution, we are committed to fostering a diverse and inclusive workplace. We value passion, attention to detail, self-motivation, and reliability. If your background and experience don’t perfectly align with every qualification, but you believe you can bring value to this role, we encourage you to apply.

We are committed to fostering the growth and development of our team members. Whenever possible, we promote from within, providing our employees with opportunities for career advancement and professional growth.

Equal Opportunity Employer: 

We consider all qualified applicants equally and without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.